Information processing system, information processing apparatus, account registration method, and program

ABSTRACT

An information processing system including at least one information processing apparatus that includes an administration unit configured to administer whether a service is provided to a service use apparatus using an organization, a license, and a user, and an account registration unit configured to receive a subscription for a trial use of the service from the service use apparatus and perform an account registration for the administration unit so that the trial use from the service use apparatus is enabled.

BACKGROUND OF THE INVENTION

1. Field of the Invention

The present invention relates to an information processing system, aninformation processing apparatus, an account registration method, and aprogram.

2. Description of the Related Art

When an application is installed in a user terminal such as a personalcomputer and a smartphone or a use of the application in this userterminal is subscribed, the installation and the subscription areordinarily done by a user. Meanwhile, when an electronic apparatus suchas an image forming apparatus is serviced due to a resource constraintof an apparatus or a support for an error that occurred in theapparatus, an engineer or the like ordinarily visits the user in orderto install a program or operate to use the apparatus. Further, acontract of using the electronics apparatus such as an existing imageforming apparatus is ordinarily concluded using paper.

In recent years, a new mode of providing a service has been increasingwhere only a necessary function can be used when a user needs it. Thenew mode of providing the service is, for example, a software as aservice (SaaS) being a new software usage mode where only a functionrequired by a user is freely selected so as to use a service and a cloudcomputing service where computing resources in the Internet are combinedso as to provide a higher value-added service to an end user.

In a case where a service requiring a license is used, a user purchasesthe license from a sales company of the service. In an informationprocessing system providing the service, a business system administersthe license issued for the user and determines whether the service canbe provided by the existence of the license (see, for example, PatentDocument 1).

Patent Document 1: Japanese Laid-Open Patent Publication No. 2014-170522

SUMMARY OF THE INVENTION

In a cloud service, an ordinary marketing approach is such that a trialperiod is provided to provide the cloud service for free beforeconcluding a formal contract. As a contract mode, a license (a triallicense) for a trial use is issued. In order to enhance a salespromotion effect during the trial use, it is necessary to ease a user'scredit at a time of registering an account in issuing the trial licenseso that a procedure is simplified.

However, in an example of the information processing system, thecontract mode is the license of the formal contract accompanied by thebusiness. Therefore, it is difficult to ease the user's credit at a timeof registering the account in issuing the trial license and simplify theprocedure.

It is a general object of at least one embodiment of the presentinvention to provide an information processing system that substantiallyobviates one or more problems caused by the limitations anddisadvantages of the related art.

One aspect of the embodiments of the present invention may be to providean information processing system including at least one informationprocessing apparatus, an administration unit configured to administerwhether a service is provided to a service use apparatus using anorganization, a license, and a user, and an account registration unitconfigured to receive a subscription for a trial use of the service fromthe service use apparatus and perform an account registration for theadministration unit so that the trial use from the service use apparatusis enabled.

Additional objects and advantages of the embodiments will be set forthin part in the description which follows, and in part will be clear fromthe description, or may be learned by practice of the invention. Objectsand advantages of the invention will be realized and attained by meansof the elements and combinations particularly pointed out in theappended claims.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 illustrates a structure of an exemplary information processingsystem of a first embodiment.

FIG. 2 illustrates a hardware structure of an exemplary computer of theembodiment.

FIG. 3 illustrates a hardware structure of an exemplary image formingapparatus of the first embodiment.

FIG. 4 illustrates a structure of an exemplary service providing systemof the first embodiment.

FIG. 5 is a processing block chart of an exemplary service platformproviding system of the first embodiment.

FIG. 6 illustrates an exemplary arrangement of a UI and a logic (API).

FIG. 7 illustrates a structure of an exemplary service providingprocedure of providing a service to an image forming apparatus.

FIG. 8 illustrates a structure of an exemplary procedure of issuing alicense for a formal contract.

FIG. 9 illustrates a structure of an exemplary procedure of issuing atrial license.

FIG. 10 illustrates a structure of exemplary tenant information.

FIG. 11 illustrates a structure of exemplary user information.

FIG. 12 illustrates a structure of exemplary license information.

FIG. 13 illustrates a structure of exemplary apparatus view information.

FIG. 14 illustrates a structure of exemplary apparatus information.

FIG. 15 is a sequence chart of an exemplary procedure where a userwithout having an opened tenant subscribes to a trial.

FIG. 16 is another sequence chart of the exemplary procedure where theuser without having the opened tenant subscribes to the trial.

FIG. 17 is an exemplary image chart of an application view screen.

FIG. 18 is an image chart of an exemplary subscription screen.

FIG. 19 illustrates an image of an exemplary account creation screen.

FIG. 20 is an image chart of an exemplary mail transmission completionscreen.

FIG. 21 is an image chart of an exemplary account information inputscreen.

FIG. 22 illustrates an image of an exemplary account creation screen.

FIG. 23 is a sequence chart of an exemplary procedure where a usersubscribing to a trial uses a service.

FIG. 24 is an image chart of an exemplary login screen.

FIG. 25 is a sequence chart of an exemplary procedure where a userhaving the opened tenant subscribes to a trial and performs a trial use.

FIG. 26 is another sequence chart of the exemplary procedure where theuser having the opened tenant subscribes to the trial and performs thetrial use.

FIG. 27 is an image chart of an exemplary service subscription screen.

FIG. 28 is a sequence chart of an exemplary procedure where the userhaving the opened tenant performs a user registration for a service towhich the user subscribes to a trial.

FIG. 29 is another sequence chart of the exemplary procedure where theuser having the opened tenant performs the user registration for theservice to which the user subscribes to the trial.

FIG. 30 is a sequence chart of an exemplary procedure where the user whohas performed the user registration uses the service.

FIG. 31 is an image chart of another exemplary login screen.

FIG. 32 illustrates an exemplary screen transition in an informationprocessing system of the first embodiment.

FIG. 33 is a sequence chart of an exemplary procedure where the userperforms a procedure of subscribing to a trial by performing an accountregistration from an application market.

FIG. 34 is a flowchart of an exemplary access control at a time ofopening a tenant.

FIG. 35 is a flowchart of an exemplary access control at a time ofissuing a license.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

A description is given below, with reference to the FIG. 1 through FIG.35 of embodiments of the present invention. Where the same referencesymbols are attached to the same parts, repeated description of theparts is omitted.

Reference symbols typically designate as follows:

-   1: information processing system;-   10: user system;-   11: user terminal;-   12: image forming apparatus;-   20: application market providing system;-   21: application market providing server;-   30: service providing system;-   31: authentication agent apparatus;-   32: service providing apparatus;-   40: service platform providing system;-   50: business platform providing system;-   51: business terminal;-   52: license administration server;-   101: application;-   102: common service;-   103: database (DB);-   104: platform application programming interface (API);-   111: portal service application;-   112: scan service application;-   113: print service application;-   114: account registration application;-   121: scan service unit;-   122: print service unit;-   123: account registration unit;-   131: authentication and permission unit;-   132: tenant administration unit;-   133: user administration unit;-   134: license administration unit;-   135: apparatus administration unit;-   136: temporary image storing unit;-   137: data storing unit;-   138: image processing workflow control unit;-   139: log collection unit;-   141: message queue;-   142: worker;-   151: log information memory unit;-   152: tenant information memory unit;-   153: user information memory unit;-   154: license information memory unit;-   155: apparatus information memory unit;-   156: temporary image memory unit;-   157: job information memory unit;-   158: setup information memory unit inherent in application;-   500: computer;-   501: input device;-   502: display device;-   503: external I/F;-   503 a: recording medium;-   504: RAM;-   505: ROM;-   506: CPU;-   507: communication I/F;-   508: HDD;-   601: controller;-   602: operation panel;-   603: external I/F;-   603 a: recording medium;-   604: communication I/F;-   605: printer;-   606: scanner;-   611: CPU;-   612: RAM;-   613: ROM;-   614: NVRAM;-   615: HDD;-   B: bus;-   FW: firewall; and-   N1-N3: network.

First Embodiment

<System Structure>

FIG. 1 illustrates a structure of an exemplary information processingsystem of a first embodiment. The information processing system 1includes a user system 10, an application market providing system 20, aservice providing system 30, a service platform providing system 40, anda business platform providing system 50.

The user system 10, the application market providing system 20, theservice providing system 30, and the service platform providing system40 are connected through a network N1 such as the Internet. Further, theservice platform providing system 40 and the business platform providingsystem 50 are connected through a private line or the like.

The network N2 of the user system 10 is a private network existinginside the firewall FW. The firewall FW detects and blocks off anunauthorized access. A user terminal 11 and an image forming apparatus12 such as a multifunction peripheral are connected to the network N2.The image forming apparatus 12 is an example of an electronic apparatusby which a user does a trial use of a service.

The client terminal 11 can be substantialized by an informationprocessing apparatus, in which an ordinary operating system (OS) or thelike is installed. The user terminal 11 includes a wired or wirelesscommunication means. The user terminal 11 is a smartphone, a mobilephone, a tablet terminal, and a PC, which are operable by the user.

The image forming apparatus 12 is an apparatus having an image formingfunction such as a multifunction peripheral. The image forming apparatus12 includes a wireless or wired communication means. The image formingapparatus 12 is an apparatus of performing processes related to imageformation such as a multifunction peripheral, a copier, a scanner, aprinter, a laser printer, a projector, and an electronic blackboard.Referring to FIG. 1, the number of the user terminal 11 and the numberof the image forming apparatus 12 are respectively one, for example.However, the numbers of the user terminal 11 and the image formingapparatus 12 may be respectively plural.

An application market providing server 21 of the application marketproviding system 20 is connected to the network N1 through a firewallFW. The application market providing server 21 is substantialized by atleast one information processing apparatus in which an ordinary OS orthe like is installed.

The application market providing system 20 may be provided for eachsales region or each sales company. The application market providingserver 21 provides an application market screen such as a service viewscreen and a subscription screen (described below) to the user terminal11 and the image forming apparatus 12.

The service providing system 30 is connected to the network N1 throughthe firewall FW. The service providing system 30 provides variousservices to the user terminal 11 and the image forming apparatus 12. Theservice providing system 30 is substantialized by at least oneinformation processing apparatus in which an ordinary OS or the like isinstalled. The services provided by the service providing system 30 isnot only a service provided by an operator of the service platformproviding system 40 but also a service provided by an external serviceprovider or the like.

The service platform providing system 40 is connected to the network N1through the firewall FW. The service platform providing system 40 issubstantialized by at least one information processing apparatus inwhich an ordinary OS or the like is installed.

The service platform providing system 40 can perform functions such asauthentication and permission, a tenant administration, a useradministration, a license administration, an account registration, orthe like. The service platform providing system 40 receives a requestfor the account registration or a request for the login from the userterminal 11 or the image forming apparatus 12. The service platformproviding system 40 receives a confirmation request for confirming anauthentication ticket and an acquisition request for acquiring userinformation from the service providing system 30.

A network N3 of the business platform providing system 50 is a privatenetwork existing inside of a firewall FW. A business terminal 51 and alicense administration server 52 are connected to the network N3. Thebusiness terminal 51 and the license administration server 52 may besubstantialized by at least one information processing apparatus, inwhich an ordinary OS or the like is installed.

The business terminal 51 includes a wired or wireless communicationmeans. The business terminal 51 is a smartphone, a mobile phone, atablet terminal, and a PC, which are operable by a business controller.The business controller can use the business terminal 51 to request thelicense administration server 52 to issue a license.

The license administration server 52 may perform a function such as alicense administration. The license administration server 52 receives arequest for issuing the license from the service platform providingsystem 40 and the business terminal 51. The structure of the informationprocessing system 1 is an example and may be another structure.

<Hardware Structure>

The user terminal 11, the application market providing server 21, thebusiness terminal 51, and the license administration server 52 aresubstantialized by a computer having a hardware structure as illustratedin, for example, FIG. 2. Further, the information processing apparatussubstantializing the service providing system 30 and the serviceplatform providing system 40 is substantialized by a computer having ahardware structure illustrated in, for example, FIG. 2. FIG. 2illustrates an exemplary hardware structure of the computer of the firstembodiment.

Referring to FIG. 2, the computer 500 includes an input device 501, adisplay device 502, an external I/F 503, a RAM 504, a ROM 505, a CPU506, a communication I/F 507, a HDD 508, and so on. In the computer 500,the input device 501, the display device 502, the external I/F 503, theRAM 504, the ROM 505, the CPU 506, the communication I/F 507, the HDD508, and so on are mutually connected by a bus B. It is acceptable toprovide a structure such that the input device 501 and the displaydevice 502 are connected when necessary.

The input device 501 includes a keyboard, a mouse, or the like, by whichthe user inputs various operation signals. The display device 502includes a display or the like to display a processing result obtainedby the computer 500.

The communication I/F 507 is an interface provided to connect thecomputer 500 with the networks N1, N2, and N3. Thus, the computer 500can perform data communications through the communication I/F 507.

The HDD 508 is a non-volatile memory device storing programs and/ordata. The program and/or data to be stored are an OS being basicsoftware controlling the entire computer 500, application softwareproviding various functions in the OS, and so on.

The external I/F 503 is an interface with an external apparatus. Theexternal apparatus is a recording medium 503 a or the like. With this,the computer 500 can read information from the recording medium 503 aand/or write information to the recording medium 503 a through theexternal I/F 503. The recording medium 503 a is a flexible disk, a CD, aDVD, an SD memory card, a USB memory, or the like.

The ROM 505 is a non-volatile semiconductor memory (a memory device),which can hold a program and/or data even when a power source is poweredoff. The ROM 505 stores programs and data such as basic input/outputsystem (BIOS), OS setup, network setup, or the like, which are executedat a time of booting up the computer 500. The RAM 504 is a volatilesemiconductor memory temporarily storing a program or data.

The CPU 506 is an arithmetic device that reads the program and/or thedata from the memory device such as the ROM 505, the HDD 508, or thelike. The read program or the read data undergo a process so as tosubstantialize a control or a function of the entire computer 500.

The user terminal 11, the application market providing server 21, thebusiness terminal 51, and the license administration server 52 of thefirst embodiment may perform various processes described below by theabove hardware structure of the computer 500. Further, the informationprocessing apparatus substantializing the service providing system 30and the service platform providing system 40 can perform variousprocesses described below by the above hardware structure of thecomputer 500.

The image forming apparatus 12 illustrated in FIG. 1 is substantializedby a computer having a hardware structure illustrated in, for example,FIG. 3. FIG. 3 illustrates an exemplary hardware structure of the imageforming apparatus of the first embodiment. The image forming apparatus12 illustrated in FIG. 3 includes a controller 601, an operation panel602, an external I/F 603, a communication I/F 604, a printer 605, ascanner 606, and so on.

The controller 601 includes a CPU 611, a RAM 612, a ROM 613, a NVRAM614, a HDD 615, and so on. Various programs and data are stored in theROM 613. The RAM 612 temporarily stores the program and the data. Setupinformation or the like is stored in the NVRAM 614. Various programs anddata are stored in the HDD 615.

The CPU 611 reads the program, the data, setup information, or the likeinto the RAM 612 from the ROM 613, the NVRAM 614, the HDD 615, or thelike, and performs the process. Thus, the CPU 611 substantializes anentire control or functions of the image forming apparatus 12.

The operation panel 602 includes an input unit for receiving an inputfrom the user and a display unit for a display. The external I/F 603 isan interface with an external apparatus. The external apparatus is arecording medium 603 a or the like. With this, the output device 14 canread information from the recording medium 603 a and/or writeinformation to the recording medium 603 a through the external I/F 603.The recording medium 603 a is an IC card, a flexible disk, a CD, a DVD,an SD memory card, a USB memory, or the like.

The communication I/F 604 is an interface provided to connect the imageforming apparatus 12 with the network N1. Thus, the image formingapparatus 12 can perform data communications through the communicationI/F 604. The printer 605 is provided for printing print data on a printpaper. The scanner 606 is an apparatus for reading image data(electronic data) from an original manuscript. A description of thehardware structure of the firewall FW, which are illustrated in FIG. 1,is omitted.

<Software Structure>

<<Service Providing System>>

The service providing system 30 of the first embodiment issubstantialized by, for example, a structure illustrated in FIG. 4. FIG.4 illustrates a structure of an exemplary service providing system ofthe first embodiment. The service providing system 30 illustrated inFIG. 4 has a structure including an authentication agent apparatus 31and a service providing apparatus 32.

The authentication agent apparatus 31 receives various requests from theuser terminal 11 and the image forming apparatus 12 to the serviceproviding apparatus 32. The authentication agent apparatus 31 sends therequest, which includes an authorized authentication ticket issued bythe service platform providing system 40 and sent from the user terminal11 or the image forming apparatus 12, to the service providing apparatus32. The authentication agent apparatus 31 redirects a request, whichdoes not include an authorized authentication ticket and sent from theuser terminal 11 and the image forming apparatus 12, to the serviceplatform providing system 40. As such, the authentication agentapparatus 31 sends the request from the user terminal 11 or the imageforming apparatus 12 to the service providing apparatus 32 after causingthe authorized authentication ticket to be acquired by the user terminalor the image forming apparatus 12.

The service providing apparatus 32 provides a service in response to therequest from the user terminal 11 or the image forming apparatus 12. Theservice providing apparatus 32 inquires the service platform providingsystem 40 of authenticity of the authentication ticket or requests toacquire information necessary to provide the service.

An example of the service provided by the service providing apparatus 32is a translation service. The image forming apparatus 12 performs anoptical character recognition (OCR) for image data obtained by scanningfrom an original manuscript. Thereafter, the OCR data are sent to theservice providing apparatus 32 and the translation service provided bythe service providing apparatus 32 can be used for the OCR data. Theuser may browse a translation result by accessing the service providingapparatus 32 from, for example, the user terminal 11 or receive thetranslation result using an email.

<<Service Platform Providing System>>

The service platform providing system 40 of the first embodiment issubstantialized by, for example, a processing block illustrated in FIG.5. FIG. 5 is a processing block chart of an exemplary service platformproviding system of the first embodiment. The service platform providingsystem 40 substantializes the processing block illustrated in FIG. 5 byexecuting the program.

Referring to FIG. 5, the service platform providing system 40substantializes (includes) an application 101, a common service 102, adatabase (DB), and a platform API 104.

The application 101 includes, for example, a portal service application111, a scan service application 112, a print service application 113,and an account registration application 114.

The portal service application 111 is an application providing a portalservice. The portal service provides a service as an entrance for usingthe information processing system 1. The scan service apparatus 112 is auser interface (UI) of an application for providing a scan service.

The print service application 113 is a UI of an application providing aprint service. The account registration application 114 is a UI of anapplication providing an account registration service. The application101 may include another service application.

The UIs of the scan service application 112, the print serviceapplication 113, and the account registration application 114 mayinclude Native application displayed or executed by the user terminal 11or the image forming apparatus 12 or HTML/JavaScript data (“JavaScript”is a registered trademark). The Native application can be compared withthe Web application, and a major process of the Native application isperformed by the user terminal 11 and the image forming apparatus 12.Meanwhile, a major process of the Web application is performed by theservice platform providing system 40.

The platform application programming interface (API) 104 is an interfaceused by the application 101 such as a portal service application 101when the application 101 uses the common service 102.

The platform API 104 is an interface previously defined so that thecommon service 101 receives a request from the application 101. Theplatform API 104 is structured by, for example, a function, a class, orthe like. The platform API 104 can be substantialized by, for example, aWeb API, which can be used through the network, when the serviceplatform providing system 40 is structured by multiple informationprocessing apparatuses.

The common service 102 includes a scan service unit 121, a print serviceunit 122, an account registration unit 123, an authentication andpermission unit 131, a tenant administration unit 132, a useradministration unit 133, a license administration unit 134, an apparatusadministration unit 135, a temporary image storing unit 136, a datastoring unit 137, an image processing workflow control unit 138, and alog collection unit 139. The image processing workflow controlling unit138 includes a message queue 141 and at least one worker (Worker) 142.The worker 142 substantializes a function such as an image conversion oran image transmission.

The scan service unit 121 functions as a logic (API) of the scan serviceapplication 112. The print service unit 122 functions as a logic (API)of the print service application 113. The account registration unit 123functions as a logic (API) of the account registration application 114.

The authentication and permission unit 131 performs the authenticationand/or the permission based on a login request received from an officeapparatus such as the client terminal 11, the image forming apparatus12, or the like. The office apparatus collectively designates the userterminal 11, the image forming apparatus 12, or the like.

The authentication and permission unit 131 accesses, for example, a userinformation memory unit 153, a license information memory unit 154, orthe like, which are described below, and authenticates and/or permitsthe user. Further, the authentication and permission unit 131 accesses,for example, a tenant information memory unit 152 described below, thelicense information memory unit 154, the apparatus information memoryunit 155, or the like to perform a client authentication of the imageforming apparatus 12 or the like.

The tenant administration unit 132 administers tenant information storedin the tenant information memory unit 152 described below. The useradministration unit 133 administers the user information stored in theuser information memory unit 153 to be described below.

The license administration unit 134 administers the license informationstored in the license information memory unit 154 described below. Theapparatus administration unit 135 administers apparatus informationstored in the apparatus information memory unit 155 described below. Thetemporary image storing unit 136 stores a temporary image in a temporaryimage memory unit 156 described below and acquires the temporary imagefrom the temporary image memory unit 156. The data storing unit 137stores data in a job information memory unit 157 described below.

The image processing workflow control unit 138 controls a workflowrelated to image processing based on a request from the application 101.The message queue 141 includes queues corresponding to types of theprocesses. The image processing workflow control unit 138 inputs amessage of a request related to a process (a job) into the queuecorresponding to the type of the job.

The worker 142 monitors the corresponding queue. When the message isinput in the queue, the worker 142 performs a process such as an imageconversion or an image transmission corresponding to the type of thejob. The message input to the queue may be mainly read out (Pull) by theworker 142, or may be provided (Push) from the queue to the worker 142.The log collection unit 139 causes the corrected log information to bestored in, for example, a log information memory unit 151 describedbelow.

The database 103 includes a log information memory unit 151, an tenantinformation memory unit 152, a user information memory unit 153, alicense information memory unit 154, an apparatus information memoryunit 155, a temporary image memory unit 156, job information memoryapparatus 157, and a setup information memory unit inherent inapplication 158.

The log information memory unit 151 stores log information. The tenantinformation memory unit 152 stores tenant information described below.The user information memory unit 153 stores user information describedbelow. The license information memory unit 154 stores licenseinformation described below. The apparatus information memory unit 155stores apparatus information described below. The temporary image memoryunit 156 stores an temporary image. The temporary image is a file ordata such as a scanned image processed by, for example, the worker 142.

The job information memory unit 157 stores information (job information)of the request related to a process (a job). The setup informationmemory unit 158 inherent in the application stores setup informationinherent in the application 101.

The service platform providing system 40 functions as an integratedplatform for providing a common service such as the authentication andpermission or a workflow related to image processing and a service groupfor providing an application service such as a scan service, a printservice, or the like.

The integrated platform is structured by, for example, the commonservice 102, the database 103, and the platform API 104. Further, theservice group is formed by, for example, the application 101. Asdescribed, in the service platform providing system 40 illustrated inFIG. 5, the service group is separated from the integrated platform.

In the service platform providing system 40 illustrated in FIG. 5, byadopting the structure where the service group and the integratedplatform are separated, it is possible to easily develop the application101 using the platform API 104. The service platform providing system 40illustrated in FIG. 5 can easily develop the service providing apparatus32 using the platform API 104.

A mode of classifying the processing blocks of the service platformproviding system 40 illustrated in FIG. 5 is an example. It isunnecessary that the application 101, the common service 102, and thedatabase 103 are classified in a hierarchy illustrated in FIG. 5. Aslong as the processes of the service platform providing system 40 of thefirst embodiment can be performed, a relationship of the hierarchyillustrated in FIG. 5 is not specifically limited.

<<Arrangement of UI and Logic>>

In the service platform providing system 40 illustrated in FIG. 5, a UIor a login (API) of the application 101 such as the scan serviceapplication 112 receives an access from a client 200 such as the userterminal 11 and the image forming apparatus 12 as illustrated in FIG. 6.FIG. 6 illustrates an exemplary arrangement of the UI and the logic(API) of the first embodiment.

The UI 211 of the service platform providing system 40 illustrated inFIG. 6 interprets a user operation performed in the client 200, calls alogic 212 from the platform API 104, and generates HTML data 202. Abrowser 201 of the client 200 changes a screen by the HTML data 202generated on a side of the service platform providing system 40.

The browser 201 may use a single page Web application (SPA). The browser201 of the client 200 downloads HTML/JavaScript/CSS data from theservice platform providing system 40. The browser 201 calls the logic212 of the service platform providing system 40 using JavaScript databy, for example, Ajax and may change the screen by a DOM operation.

Here, Ajax stands for Asynchronous JavaScript+XML. Ajax is an example ofan implementation mode of a Web application which uses an HTTPcommunication function of JavaScript installed in the browser andperforms a process without reloading the web page. The DOM operation isan exemplary operation of accessing values of each element of the HTMLdata and dynamically overwriting.

The client 200 may use a Native application 204 installed in a NativeOS.The Native application 204 interprets the user operation on the side ofthe client 200, calls the logic 212, and changes the screen depending onthe result.

Referring to FIG. 6, the UI 211 of the service platform providing system40 calls the logic 212 from the platform API 104. In a manner similarthereto, the UI of the service providing system 30 may call the logic212 from the platform API 104.

<<Collaboration Between the Service Providing System and the ServicePlatform Providing System>>

The service providing system 30 and the service platform providingsystem 40 collaborates as illustrated in FIG. 7 so as to provide aservice to the user terminal 11 and the image forming apparatus 12. FIG.7 illustrates a structure of an exemplary service providing procedure ofproviding a service to an image forming apparatus.

Referring to FIG. 7, the user using the information processing system 1can do various setups to the service platform providing system 40 fromthe user terminal 11 and the image forming apparatus 12. In a case wherethe service provided by the service providing system 30 is used by theuser terminal 11 or the image forming apparatus 12, the user requeststhe service providing system 30 so from the user terminal 11 or theimage forming apparatus 12.

As described above, the authentication agent apparatus 31 of the serviceproviding system 30 redirects the request, which does not include theauthorized authentication ticket and sent from the user terminal 11 andthe image forming apparatus 12, to the service platform providing system40. The user operating the user terminal 11 or the image formingapparatus 12 does a login process for the service platform providingsystem 40 and acquires the authorized authentication ticket.

The user terminal 11 or the image forming apparatus 12 requests theservice providing system 30 to use the service providing system 30 whilethe authorized authentication ticket thus acquired is included in therequest. The authentication agent apparatus 30 of the authenticationagent apparatus 31 inquires the service platform providing system 40 tocheck the authenticity of the authentication ticket included in therequest from the user terminal 11 or the image forming apparatus 12. Ina case where it is necessary to add user information to the request fromthe user terminal 11 or the image forming apparatus 12, theauthentication agent apparatus 31 may inquire the service platformproviding system 40 and may add the user information to an HTTP headeror the like.

The service providing apparatus 32 provides a service in response to therequest from the user terminal 11 or the image forming apparatus 12. Theservice providing apparatus 32 uses information acquired from theservice platform providing system 40 so as to provide the service inresponse to the request from the user terminal 11 or the image formingapparatus 12.

<<Issuance of License>>

In the information processing system 1 of the first embodiment, alicense for a formal contract and a license (a trial license) for atrial use are handled as a contract mode. In the information processingsystem 1 of the first embodiment, the license for the formal contractand the trial license are issued as follows.

FIG. 8 illustrates a structure of an exemplary procedure of issuing thelicense for the formal contract. The business controller uses thebusiness terminal 51 to request the license administration server 52 toissue the license. The license administration server 52 requested toissue the license from the business controller issues the license forthe formal contract and causes the issued license to be stored in thelicense information memory unit 250. The license administration server52 and the license information memory unit 250 are located in a datacenter near, for example, the business operation center (e.g., the headoffice) so as to maintain a centralization of the administration.

Further, the license administration server 52 reports (performs alicense report) the issued license to the service platform providingsystem 40 so as to cause the license information memory unit 154 tostore a copy of the license.

The service platform providing system 40 is located in, for example, adata center near the user so as to improve a response performance.Multiple data centers, in which the service platform providing system 40is located, may be provided.

The license activation is requested by, for example, a customer engineer(CE) from the user terminal 11 or the image forming apparatus 12 to theservice platform providing system 40. The service platform providingsystem 40 receiving the request for the license activation activates acopy of the license, which is stored in the license information memoryunit 154 and is an object to be activated.

Further, the service platform providing system 40 reports the licenseactivation to the license administration server 52. The licenseadministration server 52 activates the license, which is stored in thelicense information memory unit 250 and is an object to be activated.

Referring to FIG. 8, the business controller or the like requests toissue the license for the formal contract and the license administrationserver 52 receives the request from the business controller or the like.Further, the activation of the license for the formal contract isrequested to the service platform providing system 40 by a customerengineer or the like.

FIG. 9 illustrates a structure of an exemplary procedure of issuing thetrial license. For example, the user who is going to use the imageforming apparatus 12 subscribes to a trial (a trial use) from the imageforming apparatus 12 to the service platform providing system 40. Theservice platform providing system 40 receiving a trial subscription fromthe user requests the license administration server 52 to issue thetrial license.

The license administration server 52 requested to issue the triallicense from the service platform providing system 40 issues the triallicense and causes the issued trial license to be stored in the licenseinformation memory unit 250. Further, the license administration server52 reports (performs a trial license report) the issued trial license tothe service platform providing system 40 so as to cause the licenseinformation memory unit 154 to store a copy of the trial license.

The service platform providing system 40, to which the trial license isreported, activates the copy of the trial license, which is stored inthe license information memory unit 154 and is an object to beactivated.

Further, the service platform providing system 40 reports the triallicense activation to the license administration server 52. The licenseadministration server 52 activates the trial license, which is stored inthe license information memory unit 250 and is an object to beactivated.

Referring to FIG. 9, the trial subscription being a trigger to issue thetrial license is received from the user using the image formingapparatus 12 by the service platform providing system 40. The triallicense subscription is received by the license administration server 52from the service platform providing system 40, to which the triallicense is reported. Although, referring to FIG. 9, the trial licensesubscription is reported from the service platform providing system 40to the license administration server 52, the trial license subscriptionmay be reported from the license administration server 52 to the serviceplatform providing system 40.

<<Information>>

FIG. 10 illustrates a structure of exemplary tenant information. Dataitems of the tenant information illustrated in FIG. 10 are a tenant ID,a tenant name, a display language, a time zone, a state, a country, andso on.

The tenant ID is information uniquely specifying groups (organizations)such as companies, departments, or the like. The tenant ID is notlimited to a meaning of the tenant and may be information foridentifying, for example, a contract. The tenant ID is uniquelydetermined.

The tenant name represents the name of the group such as the company orthe department. The display language represents a language used fordisplaying the group name such as the company and the department. Thedisplay language represents a displayed language for an access from abrowser and a language used for a body text of a mail. The time zonerepresents a standard time used by the group such as the company or thedepartment. The state represents a state of the group such as thecompany or the department. The country represents a name of a country towhich the company or the department belongs.

FIG. 11 illustrates a structure of exemplary user information. The userinformation illustrated in FIG. 11 includes the tenant ID, a user ID, amail address, a password, a user name, the display language, the timezone, the state, and so on.

The mail address and the password are information (user specifyinginformation) for specifying the user. The user specifying informationmay be the user ID or the user name instead of the mail address. Thepassword is not indispensable. The mail address needs to be unique.Further, the user ID administered using the same tenant ID is unique.The user IDs administered using different tenant IDs may overlap.

Further, identification information of an electronic medium (forexample, an IC card) owned by the user may be used as the userspecifying information. The electronic medium owned by the user may bean IC card, a mobile phone, a tablet terminal, an electronic bookreader, or the like. Information identifying the electronic medium is acard ID, a serial ID, a telephone number of the mobile phone, profileinformation of a terminal, or the like. It is possible to combine theinformation identifying the electronic medium in using the informationidentifying the electronic medium.

The mail address is a mail address of the user. The display languagerepresents a language for displaying the user name. The display languagerepresents a displayed language for an access from a browser and alanguage used for a body text of a mail. The time zone represents astandard time used by the user. The state represents the state of theuser.

FIG. 12 illustrates a structure of exemplary license information. Dataitems of the license information are a service type, a license ID, asales region, a country, a time zone, a commodity code, a quantity (thenumber of apparatuses), a use start date, a billing start date, a useend date, a scheduled cancellation date, a state, a parent service type,a parent license ID, a registration code, a machine type and machinenumber, a next license type, a next license ID, a license type, alicense mode, a quantity (the number of users), the number ofapparatuses in use, the number of users in use, a contract mode, and soon.

The service type is information for specifying a type of the servicesuch as a portal service, a scan service, a print service, or the like.The license ID is identification information of identifying the licensefor the formal contract and the license (the trial license) for thetrial use. The license ID is the tenant ID in a case where the licenseis the tenant license, and is the service ID in a case where the licenseis the service license.

The sales region is information indicative of a region where the licenseis sold. The country represents the name of the country where thelicense is used. The time zone indicates a standard time of the countrywhere the license is used. The commodity code is identificationinformation for identifying a commodity corresponding to the license.The quantity (the number of apparatuses) is information indicative ofthe quantity (the number) of the apparatuses enabled to use the serviceby the license.

The use start date is information indicative of a date when the licenseis activated. The billing start date is information indicative of a datewhen billing is started and the same date as the use start date or later(for example, the first day of the next month). The use end date isinformation indicative of a license deadline on display. The use enddate is, for example, one year after the billing start date. Thescheduled cancellation date is information indicative of a date when thelicense is to be inactivated. The state is information indicative of astate of the license. The state of the license includes, for example, aprovisional registration indicating that the license is before use, aregistration indicating that the license is now being used, and acancellation indicating that the license is after use.

In a case of the service license, the tenant is set to the parentservice type. In a case of the service license, the tenant ID is set tothe parent license ID. In a case of the tenant license, the registrationcode is set. The registration code is input at a time of opening thetenant.

The machine type and machine number is set in the case of the servicelicense. The machine type and the machine number is informationspecifying the apparatus as an object of the license. In case of avolume license where multiple apparatuses to be licensed exist, themachine type and machine number of the apparatus activated the earliestis set.

The next license type is set in a case of the updated service license.The next service type has the same value as the service type. The nextlicense ID is set in a case of the updated service license. The nextlicense ID is a service ID of the license to be activated aftercompleting the use of the updated service license.

The license type is information for specifying the type of the servicelicense such as an apparatus license or a user license. The license typeis information for setting the apparatus, the user, or the like, whichare an object of limiting the use, by the service license. The licensemode is information indicative of whether the use is permitted with theown service license in combination with the service license of anothertype or the use is permitted with only the own service license.

For example, the information such as “only the apparatus license” or“apparatus license+user license” is set to the license mode. In a casewhere the license mode is “only the apparatus license”, the use of theservice is permitted when the service license whose license type is “theapparatus license” is registered. In a case where the license mode is“the apparatus license+the user license”, the use of the service ispermitted when the service license whose license type is “the apparatuslicense” and the service license whose license type is “the userlicense” are registered.

The quantity (the number of users) is information indicative of thenumber of the users who can use the service by the license. The numberof apparatuses which are being used is information indicative of thenumber of the apparatuses where the service can be used by the license.The number of users in use is information indicative of the number ofthe users who can use the service by the license. The contract mode isinformation indicative of whether the license is the license for theformal contract or the license (the trial license) of a trial contract.

In the license information illustrated in FIG. 12, the quantity (thenumber of apparatuses) and the quantity (the number of users) areseparately provided as the data items. However, the quantity (the numberof apparatuses) and the quantity (the number of users) may be treated asthe same data item.

Referring to the license information of FIG. 12, the tenant license andthe service license are in a relationship between a parent and thechild. In the license information illustrated in FIG. 12, the tenantlicense corresponds to a parent license and the service licensecorresponds to a child license. The tenant license to be the parentlicense is set to the parent license ID. In the license informationillustrated in FIG. 12, although the relationship between parent andchild of the tenant license and the service license is illustrated, arelationship of more than 3 hierarchies such as a relationship among theparent, the child, and the grandchild may exist.

The tenant license is necessary to use the service platform providingsystem 40. Without the tenant license, the service platform providingsystem 40 cannot open the tenant. By handling the tenant license in thesame data format as that of the service license, it becomes possible tobill the tenant itself or provide a difference in a service level (aspeed or a capacity) depending on the amount of the bill. The serviceplatform providing system 40 provides a service to multiple tenants andprovides a user administration independent for each tenant.

The service platform providing system 40 performs an access limitationby preventing the data from being referred to between the tenants.Therefore, it is necessary to open the tenant before using all theservices in the service platform providing system 40. Because therelationship between the parent and the child has a very flexible datastructure, it is possible to represent a grouping of the licenses in,for example, a volume license.

In a case of the volume license, the activated apparatus is administeredby activated apparatus view information as illustrated in FIG. 13. FIG.13 is a structural view of exemplary activated apparatus viewinformation. The activated apparatus view information is stored in, forexample, the license information memory unit 154.

Referring to FIG. 13, data items of the activated apparatus viewinformation are the service ID, the tenant ID, the machine type andmachine number, the activated date, and so on. The service ID isidentification information for identifying the service license.

The tenant ID and the machine type and machine number are information ofthe tenant ID and information of the machine type and machine number ofthe apparatus activated using the service ID. The activated date is setto be a date when the apparatus is activated using the service ID.

FIG. 14 illustrates a structure of exemplary apparatus information.Referring to FIG. 14, the apparatus information includes data items suchas a tenant ID, device authentication information, business officeinformation, capability and so on. The device authentication informationis provided for a device authentication, by which it is determined thatthe office apparatus is provided with specific conditions.

The device authentication information may be an ID indicating that aspecific application is installed in the office apparatus, a machinetype number indicating that the machine is a specific office apparatus,or the like. The business office information represents, for example, abusiness office where the office apparatus is installed. For example,the capability represents a performance of the office apparatus.

<Detailed Process>

In the information processing system 1 of the first embodiment, usecases where the user is provided with the service using the triallicense are three as follows.

The first use case is that a user without having an opened tenantsubscribes to a trial and does a trial use of a service. The second usecase is that a user having an opened tenant subscribes to a trial anddoes a trial use of a service. The third use case is that a user havingan opened tenant does a user registration for a service for which atrial subscription has been done and does a trial use of the service.

<<First Use Case>>

FIGS. 15 and 16 are sequence charts of an exemplary procedure where theuser without having the opened tenant subscribes to the trial. In stepS1, the user operates the image forming apparatus 12 to push anapplication market icon displayed on an operation panel 602 of the imageforming apparatus 12. In the following explanation, a process performedin the image forming apparatus 12 means that the browser interpretsJavaScript and executes it.

In step S2, the image forming apparatus 12 acquires application marketscreen data from the application market providing server 21. Theapplication market screen data include data for displaying asubscription screen (described below) in addition to data for displayingan application view screen 1000 illustrated in FIG. 17.

The image forming apparatus 12 displays the application view screen 1000illustrated in, for example, FIG. 17 on the operation panel 602. FIG. 17is an exemplary image chart of an application view screen. Theapplication view screen 1000 illustrated in FIG. 17 is an exemplaryscreen through which the user selects a service for the trial use. Abutton 1001 for the user to select the service for the trial use isincluded in the application view screen 1000.

In step S3, the user operates the image forming apparatus 12 and pushesa button 1001 of “XXX service” for the trial use on the application viewscreen 1000 displayed on the operation panel 602. The image formingapparatus 12 displays a subscription screen 1010 illustrated in, forexample, FIG. 18 on the operation panel 602. FIG. 18 is an image chartof an exemplary subscription screen.

The subscription screen 1010 illustrated in FIG. 18 includes a button1011 of “Create account” for proceeding to a process of creating anaccount of “XXX service” for the trial use and a button 1012 of “Log in”for proceeding to a process of logging in using the account of “XXXservice” for the trial use.

In the first use case, the user does not have the account. Therefore,the user pushes the button 1011 of “Create account” on the subscriptionscreen 1010 displayed on the operation panel 602 in step S4.

In step S5, the image forming apparatus 12 generates an icon of “XXXservice startup” to which the URL of “XXX service” selected by the useris set. For example, the URL“https://xxx.example.com/top?q=service%3Dxxx%26productId%3D12345%26country%3DJP”of “XXX service” is set to the icon of “XXX service startup”.

In step S6, the image forming apparatus 12 acquires account creationscreen data from the account registration unit 123. The image formingapparatus 12 sets a service type (service), a commodity code(productId), a country (country), and the URL (url) of “XXX service” toa query parameter at a time of acquiring the account creation screendata. For example, the URL is“https://spf.example.com/signup.html?service=xxx&productId=12345&country=JP&url=https%3A%2F%2Fxxx.example.com%2Ftop”.

In step S7, the image forming apparatus 12 checks whether the tenant IDis stored or not. The image forming apparatus 12 stores the tenant ID ina case where the image forming apparatus 12 has ever been successfullylogged in the service platform providing system 40. The first use caseis an example where the tenant has not been opened. Therefore, the imageforming apparatus 12 does not store the tenant ID. The image formingapparatus 12 displays the account creation screen 1020 illustrated in,for example, FIG. 19 on the operation panel 602.

FIG. 19 is an exemplary image chart of the account creation screen. Theaccount creation screen 1020 includes a mail address input box 1021 andan icon 1022 of “Subscribe”. In step S8, the user inputs a mail addressinto the mail address entry field 1021 of the account creation screen102 and pushes the icon 1022 of “Subscribe”.

In step S9, the image forming apparatus 12 subscribes to open the tenantto the account registration unit 123. The mail address, the servicetype, the commodity code, and the country are designated to open thetenant. Referring to step S9, the account registration unit 123 performsthe client authentication for the image forming apparatus 12. If theimage forming apparatus 12 is not reliable, the account registrationunit 123 may return an error.

In step S10, the account registration unit 123 requests the useradministration unit 133 to search for the user information whiledesignating the mail address included in the subscription for openingthe tenant in step S9. The user administration unit 133 searches theuser information memory unit 153 and returns a search result of whetherthe mail address included in the subscription for opening the tenant instep S9 has been registered to the account registration unit 123. If themail address has been registered, the account registration unit 123returns the error to the image forming apparatus 12 so that multipletenants are not opened for a single mail address.

In step S11, the account registration unit 123 stores subscriptioninformation. The subscription information includes the URL (including arandom number), the expiry date of the URL, a context=tenant open, themail address, the service type, the commodity code, and the country. TheURL (including the random number) is a URL for displaying an accountinformation input screen (described below). The context is exemplaryinformation for selecting a content of process.

In step S12, the account registration unit 123 sends a mail, in whichthe URL for displaying the account information input screen (describedbelow) is described, to the mail address included in the subscriptionfor opening the tenant in step S9. If the mail address is not correct,the user cannot receive the mail, and it is possible to prevent thetenant from being erroneously opened.

Further, in step S13, the image forming apparatus 12 causes theoperation panel 602 to display the mail transmission completion screenas illustrated in step S20. FIG. 20 is an image chart of an exemplarymail transmission completion screen. The mail transmission completionscreen 1030 includes a message prompting a reader to check the mail anddo an account registration.

In step S14, the user operates the user terminal 11 to request an accessto the URL for displaying the account information input screen describedin the mail. In step S15, the user terminal 11 requests the accountregistration unit 123 to access the URL for describing the accountinformation input screen described in the mail.

In step S16, the account registration unit 123 reads out thesubscription information corresponding to the URL, to which the accessis required. The read subscription information is that stored in stepS11. On or after step S16, the account registration unit 123 holds thesubscription information in association with the session ID (Cookie) orthe like.

The account registration unit 123 causes the account information inputscreen 1040 (see FIG. 21) to be displayed on the display device 502 ofthe user terminal 11 if the expiry date included in the subscriptioninformation does not lapse. On the other hand, if the expiry dateincluded in the subscription information lapses, the accountregistration unit 123 returns an error to the user terminal 11.

FIG. 21 is an image chart of an exemplary account information inputscreen. Referring to FIG. 21, the account information input screen 1040includes entry fields for a password, a surname, and a given name and abutton 1042 of “Account creation”.

In step S17, the user operates user terminal 11 to input the password,the surname, and the given name to the entry field 1041, and thereafterpushes the button 1042 of “Account creation”. In step S18, the userterminal 11 requests the account registration unit 123 to create anaccount by designating the password, the surname, and the given name.

In step S19, the account registration unit 123 requests the licenseadministration unit 134 to issue a tenant ID of a trial contract bydesignating the country. In step S20, the license administration unit134 requests the license administration server 52 to issue the tenant IDof the trial contract. The license administration unit 134 maycollectively request the license administration server 52 to issue thetenant IDs of the trial contracts instead of individually request thelicense administration server 52 to issue the tenant ID of the trialcontract every time.

The license administration server 52 issues the tenant ID of the trialcontract and stores the issued tenant ID of the trial contract. Further,the license administration server 52 reports the issued tenant ID of thetrial contract to the license administration unit 134. The licenseadministration unit 134 causes the tenant ID of the trial contract to bestored in the license information memory unit 154.

The license administration unit 134 reports the tenant ID of the trialcontract to the account registration unit 123. In step S21, the accountregistration unit 123, to which the tenant ID of the trial contract isreported, designates the tenant ID, the country, and the mail addressand requests the license administration unit 134 to activate the tenantID of the trial contract.

In step S22, the license administration unit 134 activates the tenant IDof the trial contract to be activated, which is stored in the licenseinformation memory unit 154. The license administration unit 134 reportsthe tenant ID of the trial contract to be activated to the licenseadministration server 52 and activates the tenant ID of the trialcontract.

In step S23, the account registration unit 123 requests the tenantadministration unit 132 to create the tenant by designating the tenantID of the trial contract. The tenant administration unit 132 creates thetenant and causes the tenant information memory unit 152 to store thetenant information. Here, the tenant information stored in the tenantinformation memory unit 152 needs not to include all items of the tenantinformation illustrated in FIG. 10.

Further, in step S24, the account registration unit 123 requests theuser administration unit 133 to create the user by designating thetenant ID of the trial contract, the mail address, the password, thesurname, the given name, and an administrator role. The useradministration unit 133 creates the user information and causes the userinformation memory unit 153 to store the created user information. Here,the user information stored in the user information memory unit 153needs not to include all items of the user information illustrated inFIG. 11. Because the tenant is not opened in the first use case, therole becomes the administrator. Because at least one administrator isnecessary for each tenant, the role of the first user is theadministrator.

In step S25, the account registration unit 123 requests the licenseadministration unit 134 to issue the service license of the trialcontract by designating the service type, the commodity code, and thecontract mode (the trial).

In step S26, the license administration unit 134 requests the licenseadministration server 52 to issue the license ID of the trial contract.In step S27, the license administration server 52 returns an error in acase where the designated commodity code does not corresponds to thedesignated service type or the designated contract mode. The licenseadministration server 52 issues the license ID of the trial contract andstores the issued license ID of the trial contract.

Further, the license administration server 52 reports the issued licenseID of the trial contract to the license administration unit 134. Thelicense administration unit 134 causes the license information memoryunit 154 to store the license ID.

The license administration unit 134 reports the license ID of the trialcontract to the account registration unit 123. In step S28, the accountregistration unit 123, to which the license ID of the trial contract isreported, designates the license ID, and requests the licenseadministration unit 134 to activate the license ID of the trialcontract.

In step S29, the license administration unit 134 activates the licenseID of the trial contract to be activated, which is stored in the licenseinformation memory unit 154. The license administration unit 134 reportsthe license ID of the trial contract to be activated to the licenseadministration server 52 and activates the license ID of the trialcontract.

In step S30, the account registration unit 123 requests theauthentication and permission unit 131 to set an access right bydesignating the mail address, the service type, and an administrationand a use as an authority. After the authentication and permission unit131 sets the access right, the account registration unit 123 sends anaccount creation completion screen 1050 as illustrated in FIG. 22 to theuser terminal 11 and causes the display device 502 of the user terminal11 to display the account creation completion screen 1050 in step S31.

FIG. 22 illustrates an image of an exemplary account creation screen.The account creation completion screen 1050 illustrated in FIG. 22includes a message of reporting that a preparation of using “XXXservice” is done.

FIG. 23 is a sequence chart of an exemplary procedure where a usersubscribing to the trial uses the service. In step S51, the useroperates the image forming apparatus 12 to push, for example, an icon of“XXX service” displayed on the operation panel 602 of the image formingapparatus 12 so as to request a startup of “XXX service”.

For example, the URL“https://xxx.example.com/top?q=service%3Dxxx%26productId%3D12345%26country%3DJP”of “XXX service” is set to the icon of “XXX service”.

In step S52, the image forming apparatus 12 requests the authenticationagent apparatus 31 of the service providing system 30 to acquire screendata of “XXX service”. In step S53, the authentication agent apparatus31 checks whether the authentication ticket is included in the screendata or not. Description is given hereinafter in a case where the screendata do not include the authentication ticket.

Because the authentication ticket is not included, in step S54, theauthentication agent apparatus 31 redirects the acquisition request forthe screen data of “XXX service” in step S52. The authentication agentapparatus 31 embeds the URL of “XXX service”, which is the accessdestination in step S52, in a query parameter (redirect) in step S54.

In step S55, the image forming apparatus 12 acquires login screen datafrom the authentication and permission unit 131 of the service platformproviding system 40. In step S56, the image forming apparatus 12 checkswhether the tenant ID is stored or not. Description is given hereinafterin a case were the tenant ID has not been stored.

In step S57, the image forming apparatus 12 causes the operation panel602 to display, for example, a login screen 1060 illustrated in FIG. 24.FIG. 24 is an image chart of an exemplary login screen. The login screenillustrated in FIG. 24 includes entry fields 1061 of a mail address anda password and a button 1062 of “Log in”. In step S58, the user inputsthe mail address and the password into the entry field 1061 of the loginscreen 1060 and pushes the button 1062 of “Log in”.

In step S59, the image forming apparatus 12 requests the authenticationand permission unit 131 to log in by designating the mail address, thepassword, and the service type. For example, the process of step S59 issubstantialized by a primitive authentication function and an upperlevel API reading various information.

In step S60, the authentication and permission unit 131 performs theuser authentication by using the mail address, the password, and theservice type, which are designated in step S59. If the userauthentication is successful, the authentication and permission unit 131issues the authentication ticket. The authentication and permission unit131 reports the issued authentication ticket, the tenant ID of theauthenticated user, the user information, the authority information, andthe license information to the image forming apparatus 12. The userinformation, the authority information, and the license information areaacquired from administration modules of each information in a step whichis not illustrated. In step S61, the image forming apparatus 12 storesthe reported tenant ID.

In step S62, the image forming apparatus 12 checks the reported licenseinformation and the reported authority information. Here, described is acase where a service license of a trial contract of “XXX service” hasbeen registered so as to have a service use authority.

In step S63, the image forming apparatus 12 requests the authenticationagent apparatus 31 of the service providing system 30 to acquire thescreen data of “XXX service”, which includes the authentication ticket.In step S64, the authentication agent apparatus 31 checks whether theauthentication ticket is included in the screen data or not.

Description is given hereinafter in a case where the screen data includethe authentication ticket. In step S65, the authentication agentapparatus 31 requests the authentication and permission unit 131 tocheck the authenticity of the authentication ticket. Description isgiven hereinafter in a case where the authenticity of the authenticationticket can be checked. In step S66, the authentication agent apparatus31 acquires the screen data of “XXX service” from the service providingapparatus 32 and provides the screen data of “XXX service” to the imageforming apparatus 12.

In the first use case, the user without having an opened tenant can dothe trial use of the service after the user subscribe to the trial.

<<Second Use Case>>

FIGS. 25 and 26 are sequence charts of an exemplary procedure where auser having an opened tenant subscribes to the trial and performs thetrial use. Because the second use case is similar to the first use caseexcept for a part of the second use case, explanation is appropriatelyomitted.

The processes of steps S101 to S103 are similar to the processes ofsteps S1 to S3 of FIG. 15. In the second use case, described below is acase where the user pushes the button 1012 of “Log in” on thesubscription screen 1010 displayed on the operation panel 602 in stepS104.

For example, the URL of“https://xxx.example.com/top?q=service%3Dxxx%26productId%3D12345%26country%3DJP”of “XXX service” is embedded in the button 1012 of “Log in”.

In step S105, the image forming apparatus 12 requests the authenticationagent apparatus 31 of the service providing system 30 to acquire thescreen data of “XXX service”.

Because the processes of steps S106 to S114 are similar to the processesof steps S53 to S61 of FIG. 23, explanation is omitted. In step S115,the image forming apparatus 12 checks the reported license informationand the reported authority information. In a case where the servicelicense of “XXX service” is registered and the service use authorityexists, the process goes to step S125. In a case where the servicelicense of “XXX service” is registered and the service use authoritydoes not exist, the image forming apparatus 12 displays an error screenon the operation panel 602. In a case where the service license of “XXXservice” is registered and the license is expired, the image formingapparatus 12 displays the error screen on the operation panel 602, anddisables to conclude the trial contract again if the trial contract orthe license for the formal contract is once registered. In a case wherethe service license of “XXX service” is not registered and a tenantadministrator authority does not exist, the image forming apparatus 12displays the error screen on the operation panel 602. Described below isa case where the service license of “XXX service” is not registered andthe tenant administrator authority exists. In step S116, the imageforming apparatus 12 acquires service subscription screen data from theauthentication and permission unit 131 of the service platform providingsystem 40.

The image forming apparatus 12 displays the service subscription screen1070 illustrated in, for example, FIG. 27 on the operation panel 602.FIG. 27 is an image chart of an exemplary service subscription screen.The service subscription screen 1070 includes a check box 1071 for “Iconsent to the terms of use” and a button 1072 for “Subscribe”.

In step S117, the user marks a check into the check box 1017 andthereafter pushes the button 1072 for “Subscribe”. In step S118, theimage forming apparatus 12 subscribes to the service registration in theaccount registration unit 123 by designating the authentication ticket,the service type, and the commodity code. Referring to step S118, theaccount registration unit 123 performs the client authentication for theimage forming apparatus 12. If the image forming apparatus 12 is notreliable, the account registration unit 123 may return the error.

In step S119, the account registration unit 123 requests the licenseadministration unit 134 to issue the service license of the trialcontract by designating the authentication ticket, the service type, thecommodity code, and the contract mode (the trial). In a case where therole of the user specified from the authentication ticket is not theadministrator, the license administration unit 134 returns the error.The tenant specified from the authentication ticket already hold thelicense of the designated service type, the license administration unit134 returns the error so as to prevent the trial contracts from beingconcludes multiple times.

In step S120, the license administration unit 134 requests the licenseadministration server 52 to issue the license ID of the trial contract.The license administration server 52 issues the license ID of the trialcontract and stores the issued license ID.

Further, the license administration server 52 reports the issued licenseID of the trial contract to the license administration unit 134. Thelicense administration unit 134 causes the license information memoryunit 154 to store the license ID.

The license administration unit 134 reports the license ID of the trialcontract to the account registration unit 123. In step S121, the accountregistration unit 123, to which the license ID of the trial contract isreported, designates the authentication ticket and the license ID, andrequests the license administration unit 134 to activate the license IDof the trial contract.

In step S122, the license administration unit 134 activates the licenseID of the trial contract to be activated, which is stored in the licenseinformation memory unit 154. The license administration unit 134 reportsthe license ID of the trial contract to be activated to the licenseadministration server 52 and activates the license ID of the trialcontract.

In step S123, the account registration unit 123 requests theauthentication and permission unit 131 to set an access right bydesignating the authentication ticket, the mail address, the servicetype, and the administration and the use as the authority. After theauthentication and permission unit 131 sets the access right, theaccount registration unit 123 sends the account creation completionscreen 1050 (see FIG. 22) to image forming apparatus 12 and causes theoperation panel 602 to display the account creation completion screen1050 to be displayed.

In step S124, the user operates the image forming apparatus 12 to push,for example, the icon of “XXX service” displayed on the operation panel602 of the image forming apparatus 12 so as to request a startup of “XXXservice”.

In step S125, the image forming apparatus 12 requests the authenticationagent apparatus 31 of the service providing system 30 to acquire thescreen data of “XXX service”. In step S126, the authentication agentapparatus 31 checks whether the authentication ticket is included in thescreen data or not.

Description is given hereinafter in a case where the screen data includethe authentication ticket. In step S127, the authentication agentapparatus 31 requests the authentication and permission unit 131 tocheck the authenticity of the authentication ticket. Description isgiven hereinafter in a case where the authenticity of the authenticationticket can be checked.

In step S128, the authentication agent apparatus 31 acquires the screendata of “XXX service” from the service providing apparatus 32 andprovides the screen data of “XXX service” to the image forming apparatus12.

In the second use case, the user without having the opened tenant can dothe trial use of the service after the user subscribes to the trial.

<<Third Use Case>>

FIGS. 28 and 29 are sequence charts of an exemplary procedure where theuser having the opened tenant performs a user registration to theservice, to which the trial subscription is done. Because the third usecase is similar to the first use case except for a part of the third usecase, explanation is appropriately omitted.

The processes of steps S151 to S156 are similar to the processes ofsteps S1 to S6 of FIG. 15. In step S157, the image forming apparatus 12checks whether the tenant ID is stored or not. Described below is a casewhere the image forming apparatus 12 stores the tenant ID.

In step S158, the image forming apparatus 12 requests the licenseadministration unit 134 of the service platform providing system 40 tosearch for the license information by designating the tenant ID. Thelicense administration unit 134 searches for the license informationregistered in the designated tenant and provides the searched licenseinformation to the image forming apparatus 12.

In step S159, the image forming apparatus 12 checks the licenseinformation and causes the operation panel 602 to display the accountcreation screen illustrated in FIG. 19. The image forming apparatus 12displays an error screen in a case where the account creation cannot beperformed. In a case where the account creation cannot be performed and,for example, the number of users in use reaches an upper limit of aquantity (the number of users), for example, an effective trial licensedoes not remain (the formal contract has been concluded, the licensedeadline has been expired, or a trial subscription has not beenconducted).

In step S160, the user inputs a mail address into the mail address entryfield 1021 of the account creation screen 102 and pushes the icon 1022of “Subscribe”. In step S161, the image forming apparatus 12 subscribesto a user addition in the account registration unit 123. In subscribingto the user addition, the tenant ID, the mail address, and the servicetype are designated. Referring to step S161, the account registrationunit 123 performs the client authentication for the image formingapparatus 12. If the image forming apparatus 12 is not reliable, theaccount registration unit 123 may return an error. In a case where theuser addition is not conducted by the same reason as in step S159, theaccount registration unit 123 may return the error.

In step S162, the account registration unit 123 requests the useradministration unit 133 to search the user information while designatingthe mail address included in the subscription of the user addition instep S161. The user administration unit 133 searches the userinformation memory unit 153 and returns a search result of whether themail address included in the subscription of the user addition in stepS161 has been registered to the account registration unit 123. If themail address has been registered, the account registration unit 123returns the error to the image forming apparatus 12 because the userhaving the same mail address cannot be created.

In step S163, the account registration unit 123 stores subscriptioninformation. The subscription information includes the URL (including arandom number), the expiry date of the URL, a context=the user addition,the mail address, and the service type. The URL (including the randomnumber) is a URL for displaying the account information input screenillustrated in FIG. 21.

In step S164, the account registration unit 123 sends a mail, in whichthe URL for displaying the account information input screen in FIG. 21is described, to the mail address included in the subscription of theuser addition in step S121. Further, in step S165, the image formingapparatus 12 causes the operation panel 602 to display the mailtransmission completion screen 1030 illustrated in step S20.

In step S166, the user operates the user terminal 11 to request anaccess to the URL for displaying the account information input screendescribed in the mail. In step S167, the user terminal 11 requests theaccount registration unit 123 to access the URL for describing theaccount information input screen described in the mail.

In step S168, the account registration unit 123 reads out thesubscription information corresponding to the URL, to which the accessis required. The read subscription information read in step S168 is thatstored in step S163. On or after step S168, the account registrationunit 123 holds the subscription information in association with thesession ID (Cookie) or the like.

The account registration unit 123 causes the account information inputscreen 1040 (see FIG. 21) to be displayed on the display device 502 ofthe user terminal 11 if the expiry date included in the subscriptioninformation does not lapse. On the other hand, if the expiry dateincluded in the subscription information lapses, the accountregistration unit 123 returns an error to the user terminal 11.

In step S169, the user operates user terminal 11 to input the password,the surname, and the given name to the entry field 1041, and thereafterpushes the button 1042 of “Account creation”. In step S170, the userterminal 11 requests the account registration unit 123 to create anaccount by designating the password, the surname, and the given name.

Further, in step S171, the account registration unit 123 requests theuser administration unit 133 to create the user by designating thetenant ID, the mail address, the password, the surname, the given name,and the administrator role. The user administration unit 133 creates theuser and causes the user information memory unit 153 to store thecreated user information. Because the tenant is opened in the third usecase, the role may be an ordinary user.

In step S172, the account registration unit 123 requests theauthentication and permission unit 131 to set an access right bydesignating the mail address, the service type, and the administrationand the use as the authority. The authority may only be the use. In acase where the use authority cannot be added by the same reason in stepS159, the authentication and permission unit may return an error. Afterthe authentication and permission unit 131 sets the access right, theaccount registration unit 123 sends the account creation completionscreen 1050 as illustrated in FIG. 22 to the user terminal 11 and causesthe display device 502 of the user terminal 11 to display the accountcreation completion screen 1050 in step S31.

FIG. 30 is a sequence chart of an exemplary procedure where the user whohas performed the user registration uses the service. The processes ofsteps S201 to S205 are similar to the processes of steps S51 to S55 ofFIG. 23.

In step S206, the image forming apparatus 12 checks whether the tenantID is stored or not. Description is given hereinafter in a case were thetenant ID has been stored. In step S207, the image forming apparatus 12causes the operation panel 602 to display, for example, a login screen1080 illustrated in FIG. 31. FIG. 31 is an image chart of anotherexemplary login screen.

The login screen 1080 illustrated in FIG. 31 has an button of “Addaccount” into the login screen 1060 illustrated in FIG. 24. In a casewhere the button of “Add account” is pushed, the process goes to stepS156 illustrated in FIG. 28.

In step S208, the user inputs the mail address and the password into theentry field 1081 of the login screen 1080 and pushes a button 1082 of“Log in”. In step S209, the image forming apparatus 12 requests theauthentication and permission unit 131 to log in by designating the mailaddress, the password, and the service type.

In step S210, the authentication and permission unit 131 performs theuser authentication by using the mail address, the password, and theservice type, which are designated in step S209. If the userauthentication is successful, the authentication and permission unit 131issues the authentication ticket. The authentication and permission unit131 reports the issued authentication ticket, the tenant ID of theauthenticated user, the user information, the authority information, andlicense information to the image forming apparatus 12. The userinformation, the authority information, and the license information areaacquired from administration modules of each information in a step whichis not illustrated.

In step S211, the image forming apparatus 12 checks the reported licenseinformation and the reported authority information. Here, described is acase where the service license of the trial contract of “XXX service”has been registered so as to have the service use authority. Theprocesses on or after step S212 are similar to the processes on or afterstep S63 of FIG. 23.

The third use case is that a user having the opened tenant can conduct auser registration for the service for which the trial subscription hasbeen done to conduct the trial use of the service.

<<Screen Transition>>

A screen transition in the first to third use cases may be illustratedin FIG. 32. FIG. 32 illustrates an exemplary screen transition in theinformation processing system of the first embodiment. When the userpushes the button of “Use” by selecting the service for the trial usewhile the application view screen 1000 is displayed on the operationpanel 602 of the image forming apparatus 12, the display transits to asubscription screen 1010.

When the button 1011 of “Create account” on the subscription screen 1010is pushed, the display of the operation panel 602 of the image formingapparatus 12 is transited to the account creation screen 1020 or theerror screen.

For example, in the first use case, the display transits to the accountcreation screen 1020 in a case where the tenant ID is not stored in theimage forming apparatus 1020. In the third use case, the displaytransits to the account creation screen 1020 in a case where the tenantID is stored in the image forming apparatus 1020, and the number ofusers using the license information does not reach the quantity (thenumber of users).

In the third use case, the display transits to the error screen 1020 ina case where the tenant ID is stored in the image forming apparatus 12,and the number of users using the license information reaches thequantity (the number of users). Further, in a case where there is noactivated trial license due to the conclusion of the formal contract,the expiry of the license deadline, or no trial subscription, thedisplay transits to the error screen. In a case where no trialsubscription is done, the license may be automatically issued.

In a case where the icon 1022 of “Subscribe” on the account creationscreen 1020 is pushed, the display of the operation panel 602 of theimage forming apparatus 12 is transited to the mail transmissioncompletion screen 1030. When the URL described in the mail so as to beused to display the account information input screen is clicked by theuser, the user terminal 11 causes the display device 502 to display theaccount information input screen 1040.

When the user terminal 11 receives an operation of displaying a terms ofuse, the account information input screen 1040 is transited to a termsof use screen. Therefore, the user can check the content of the terms ofuse. When the button 1042 of “Create account” on the account informationinput screen 1040 is pushed, the user terminal 11 causes the displaydevice 502 to display the account creation completion screen 1050.

In the first use case, when the account creation completion screen 1050is displayed in the display device 502 of the user terminal 11, thetenant open, the user creation, the license issuance, and the authoritysetup are completed. In the first use case, when the account creationcompletion screen 1050 is displayed in the display device 502 of theuser terminal 11, the tenant open, the user creation, the licenseissuance, and the authority setup are completed.

When the button 1012 of “Log in” on the subscription screen 1010 ispushed, the image forming apparatus 12 causes the operation panel 602 todisplay the login screen 1060 in a case where the tenant ID is stored.Further, the image forming apparatus 12 causes the operation panel 602to display the login screen in a case where the tenant ID is stored.

When the button 1060 of “Log in” on the login screen 1060 is pushed, theimage forming apparatus 12 causes the operation panel 602 to display theservice subscription screen 1070, a service use screen, or the errorscreen.

In a case where the license is not yet registered, and there is a tenantadministrator authority, the image forming apparatus 12 causes theoperation panel 602 to display the service subscription screen 1070.When an operation of displaying the terms of use is received from theuser, the image forming apparatus 12 causes the service subscriptionscreen 1070 to be transited to the terms of use screen.

When the button 1072 of “Subscribe” on the service subscription screen1070 is pushed, the image forming apparatus 12 causes the operationpanel 602 to display a subscription completion screen. In the second usecase, when the subscription completion screen is displayed on theoperation panel 602, the license issuance and the authority setup arecompleted.

In a case where the license has been issued and there is the service useauthority, the image forming apparatus 12 causes the operation panel 602to display the service use screen. In a case where the license is notyet registered, and there is no tenant administrator authority, theimage forming apparatus 12 causes the operation panel 602 to display theerror screen. In a case where the license has been issued and either thelicense deadline expires or there is no tenant administrator authority,the image forming apparatus 12 causes the operation panel 602 to displaythe error screen.

When the button 1082 of “Login” on the login screen 1080, to which thedisplay transits in the case where the tenant ID is stored, the imageforming apparatus 12 causes the operation panel 602 to display theservice use screen or the error screen.

In a case where the license has been issued and there is the service useauthority, the image forming apparatus 12 causes the operation panel 602to display the service use screen. In a case where the license has beenissued and there is no service use authority, the image formingapparatus 12 causes the operation panel 602 to display the error screen.In a case where the license has not been issued, the image formingapparatus 12 causes the operation panel 602 to display the error screen.

In a case where the button 1083 of “Add account” on the login screen1080 is pushed, the image forming apparatus 12 causes the display totransit to the account creation screen 1020 illustrated in FIG. 19 andproceeds to the process of creating the account.

[General Overview]

In the information processing system 1 of the first embodiment,regarding the trial subscription for the service provided to theelectronic apparatus such as the image forming apparatus 12, the accountregistration function for the trial which can be performed by the userterminal 11 and the image forming apparatus 12 is substantialized.

The information processing system 1 can perform a high convenience forthe user because the trial subscription can be done from the userterminal 11 and the image forming apparatus 12. Further, the serviceplatform providing system 40 of the information processing system 1 ofthe first embodiment is provided with the account registrationapplication 114 and the account registration unit 123, which areprovided to substantialize the account registration function for thetrial. A developer of the service to be provided to the electronicapparatus can easily develop the service which enables the trial use byusing the account registration function for the trial, which is providedby the service platform providing system 40.

Second Embodiment

Within the first embodiment, the account registration to the serviceplatform providing system 40 is performed from the user terminal 11 orthe image forming apparatus 12. Within a second embodiment, the accountregistration to the service platform providing system 40 is performedfrom the application market providing server 21. Because the secondembodiment is similar to the first embodiment except for a portion ofthe second embodiment, the explanation of the same portion isappropriately omitted.

FIG. 33 is a sequence chart of an exemplary procedure where the userperforms a procedure of subscribing to the trial by performing theaccount registration from an application market. In step S301, the useroperates the user terminal 11 to request the application marketproviding system 20 to log in. In step S302, the user terminal 11requests the application market providing system 20 to log in bydesignating the client ID for the application market providing system 20and the password. A client administration unit 22 of the applicationmarket providing system 20 performs an authentication using a designatedID and a designated password and permits a user who has successfullyauthenticated to log in.

The user who is permitted to log in operates the user terminal 11 instep S303 to request to acquire a commodity and service view. In stepS304, the user terminal 11 requests a commodity administration unit 23of the application market providing system 20 to acquire the commodityand service view. The commodity administration unit 23 causes thedisplay device 502 of the user terminal 11 to display the commodity andservice view.

In step S305, the user operates the user terminal 11 and requests topurchase the service from the commodity and service view. The userterminal 11 requests the contract administration unit 24 of theapplication market providing system 20 to purchase the service. In stepS307, the contract administration unit 24 requests the clientadministration unit 22 to acquire the account information and acquirethe mail address, the password, the surname, and the given name. Thecontract administration unit 24 may cause the user to input the passwordinstead of acquiring the password from the client administration unit22. For the application market providing system 20 and the serviceplatform providing system 40, a system of single sign on (SSO) may beused.

In step S308, the contract administration unit 24 requests the accountregistration unit 123 of the service platform providing system 40 tocreate the account by designating the mail address, the password, thesurname, the given name, the service type, the commodity code, and thecountry. Because the processes in or after step S309 except for stepS315 are similar to the processes in or after step S19, an explanationis omitted.

Referring to the sequence chart of FIG. 33, the request for the accountcreation in step S308 uses the important API for the accountregistration such as the tenant open, the user creation, and the licenseissuance. Therefore, the access control is necessary.

Referring to the sequence chart of FIG. 33, the account registration canbe simplified by concluding the trial contract and the formal contractby online and enabling the account registration to be automaticallyperformed. If the request is from a reliable electronic apparatus, theservice platform providing system 40 may permit the account registrationwithout an additional credit.

In a case where the formal contract is concluded online, it is necessaryto provide the credit and to further register client information in theapplication market providing system 20. Therefore, if the accountregistration for the formal contract is performed online, acollaboration with the reliable application market providing system 20is necessary for the substantialization.

Step S315 differs from step S25 illustrated in step S25 at a point thatthe contract mode needs not to be sent. Because the request is from thereliable application market providing system 20, the license is issuedby trusting the designated commodity code.

The necessity of the credit may be determined by a difference in aclient information registration in the application market providingsystem 20. For example, only the trial license is issued for a clientwho has been registered by a simple registration without the credit. Theformal contract license may be additionally issued for a client who hasbeen registered along with the credit and a payment method.

In the service platform providing system 40, the difference of theclient information registration in the application market providingsystem 20 cannot be determined. Therefore, the contract mode of thelicense to be issued is not checked on the side of the service platformproviding system 40 but controlled on the side of the application marketproviding system 20.

FIG. 34 is a flowchart of an exemplary access control at a time ofopening the tenant. The account registration unit 123 of the serviceplatform providing system 40 performs the client authentication in stepS351.

In step S352, if the request is from a system, to which an API call ispermitted, such as the application market providing system 20, theaccount registration unit 123 proceeds to step S353 and opens the tenantwithout checking the mail address.

If the request is not from a system, to which the API call is permitted,the account registration unit 123 proceeds to step S354. In step S354,the request is from a reliable apparatus, the account registration unit123 proceeds to step S355 and opens the tenant after checking the mailaddress. In step S354, the request is not from the reliable apparatus,the account registration unit 123 proceeds to step S356 and returns theerror.

FIG. 35 is a flowchart of an exemplary access control at a time ofissuing the license. The account registration unit 123 performs theclient authentication in step S361. In step S362, if the request is froma system, to which the API call is permitted, such as the applicationmarket providing system 20, the account registration unit 123 proceedsto step S363 and issues the license.

If the request is not from a system, to which the API call is permitted,the account registration unit 123 proceeds to step S364. In step S364,the request is not from the reliable apparatus, the account registrationunit 123 proceeds to step S365. In step S365, the request is a requestof issuing the trial license, the account registration unit 123 proceedsto step S363 and issues the trial license.

In step S364, the request is not from the reliable apparatus, theaccount registration unit 123 proceeds to step S366 and returns theerror. In step S365, the request is not the request of issuing the triallicense, the account registration unit 123 proceeds to step S366 toreturn the error. The checking of the commodity code in step S27 of FIG.16 corresponds to step S365.

[General Overview]

In the information processing system 1 of the second embodiment, theaccount registration of registering the trial license and the formalcontract license can be performed by the application market providingsystem 20.

The tenant administration unit 132, the user administration unit 133,and the license administration unit 134 are examples of anadministration unit. The image forming apparatus 12 is an example of aservice use apparatus. The account registration unit 123 is an exampleof an account registration unit. The authentication and permission unit131 is an example of an authentication unit.

APPENDIX

According to the embodiment of the present invention, there areprovided:

(1) An information processing system comprising:

a service use apparatus, and

at least one information processing apparatus providing a service to theservice use apparatus,

wherein the at least one information processing apparatus includes

-   -   an administration unit configured to administer whether a        service is provided to a service use apparatus using an        organization, a license, and a user,    -   an account registration unit configured to receive a        subscription for a trial use of the service from the service use        apparatus and perform an account registration for the        administration unit so that the trial use from the service use        apparatus is enabled, and    -   an authentication unit configured to return information of the        organization, the license, and the user, which are administered        by the administration unit, to the service use apparatus in a        case where an authentication, which is performed using        information of the user administered by the administration unit        based on a login request requested by the service use apparatus,        is successful,

wherein the service use apparatus stores information of the organizationacquired from the authentication unit, and switches over an input screenof inputting information necessary for the login request to log in theauthentication unit depending in whether the information of theorganization is stored or not in a case where the authentication usingthe authentication unit is successful;

(2). The information processing system according to (1),

wherein the service use apparatus has a structure of receiving atransition request of transiting to a screen for performing the accountregistration of the user is provided in the input screen of inputtingthe information necessary for the login request to log in theauthentication unit in a case where the information of the organizationis stored;

(3) The information processing system according to (1),

wherein the service use apparatus receives an account registrationrequest from a screen of performing the account registration,

wherein the service use apparatus requests the account registration unitto perform the account registration of the organization, the license,and the user in a case where the information of the organization is notstored,

wherein the service use apparatus requests the account registration unitto perform the account registration of the user in a case where theinformation of the organization is stored;

(4) The information processing system according to (3),

wherein the service use apparatus requests the administration unit toacquire information of the license in the case where the information ofthe organization is stored,

wherein the service use apparatus requests the account registration unitto perform the account registration of the user in a case where theorganization holds the license of the trial use;

(5) The information processing system according to (1),

wherein the service use apparatus receives the login request from theinput screen,

wherein the service use apparatus requests the account registration unitto perform a license registration in a case where the license of theservice does not exist in the information of the license received fromthe authentication unit,

wherein the service use apparatus requests the information processingapparatus to acquire a use screen of the service in a case where thelicense of the service exists; and

(6) A computer program representing a sequence of instructions, whichwhen executed by a computer, the instructions cause the computer toperform as:

an administration unit configured to administer whether a service isprovided to a service use apparatus using an organization, a license,and a user; and

an account registration unit configured to receive a subscription for atrial use of the service from the service use apparatus and perform anaccount registration for the administration unit so that the trial usefrom the service use apparatus is enabled.

All examples and conditional language recited herein are intended forpedagogical purposes to aid the reader in understanding the principlesof the invention and the concepts contributed by the inventor tofurthering the art, and are to be construed as being without limitationto such specifically recited examples and conditions, nor does theorganization of such examples in the specification relate to a showingof the superiority or inferiority of the invention. Although aninformation processing system has been described in detail, it should beunderstood that various changes, substitutions, and alterations could bemade thereto without departing from the spirit and scope of theinvention.

This application is based upon and claims the benefit of priority of theprior Japanese Patent Application No. 2014-221761, filed on Oct. 30,2014, the entire contents of which are incorporated herein by reference.

What is claimed is:
 1. An information processing system comprising: aserver; and an image forming apparatus that includes a scannerconfigured to scan a document, an operation panel configured to displayan application view screen to enable a user to select a service for atrial use, the service executing scanning of the document using thescanner of the image forming apparatus, display an account creationscreen for creating an account in response to selecting of the service,and receive an input of user information including a user mail addressto be sent to the server from the user, on the account creation screen,wherein the server includes a processor; and a memory storinginstructions that, upon execution by the processor, cause the processorto function as an account registration unit configured to receive theinput user mail address sent in response to the input on the accountcreation screen displayed on the operation panel of the image formingapparatus, return a return mail to the user mail address, the returnmail including an access to an account information input screendisplayed on a user terminal that is different from the image formingapparatus, and receive the user information input on the accountinformation input screen, so as to automatically issue a trial licensefor the service in association with the input user information, whereinthe processor causes the service to be enabled to be used by the userdepending on the issued trial license, the service executing thescanning of the document by the scanner of the image forming apparatus.2. The information processing system according to claim 1, wherein theaccount registration unit registers the account of at least one of anorganization, a license, and the user with the memory so that a trialuse of the service from the image forming apparatus is enabled.
 3. Theinformation processing system according to claim 2, wherein the accountregistration unit registers the account of the organization, thelicense, and the user with the memory so that the trial use of theservice from the image forming apparatus is enabled in a case where thetrial use of the service is subscribed from the image forming apparatus,an organization of which is not registered in the memory.
 4. Theinformation processing system according to claim 3, wherein the accountregistration unit does not register the account in a case where the usermail address is designated in a subscription for the trial use and isalready registered.
 5. The information processing system according toclaim 2, wherein the account registration unit registers the account forthe license and the user so that the trial use of the service is enabledfrom the image forming apparatus, in a case where the trial use of theservice is subscribed from the image forming apparatus, an organizationof which is registered in the memory.
 6. The information processingsystem according to claim 5, wherein the account registration unit doesnot register the license in a case where the license of the service isregistered in the organization registered in the memory.
 7. Theinformation processing system according to claim 2, wherein the accountregistration unit registers the account of the user with the memory sothat the trial use of the service is enabled from the image formingapparatus in a case where a subscription of the trial use of the serviceis received from the image forming apparatus, the organization and thelicense of which are registered in the memory.
 8. The informationprocessing system according to claim 7, wherein the account registrationunit does not register the account of the user with the memory in a casewhere the license registered in the memory is the license for a formalcontract.
 9. The information processing system according to claim 2,wherein the processor is further configured to: return information ofthe organization, the license, and the user, which are administered bythe processor, to the image forming apparatus in a case where anauthentication, which is performed using information of the useradministered by the processor based on a login request requested fromthe image forming apparatus, is successful.
 10. The informationprocessing system according to claim 1, wherein the account registrationunit receives a subscription of a formal contract in a case where theimage forming apparatus is registered as being permitted for the formalcontract as a result of client authentication of the image formingapparatus.
 11. The information processing system according to claim 1,wherein the operation panel further configured to display the accountinformation input screen, and input a user name on the accountinformation input screen so as to be sent to the server, wherein theaccount registration unit is configured to activate the trial license,wherein the processor causes the account creation user screen and theaccount information input screen to be displayed on the operation panelof the image forming apparatus.
 12. The information processing systemaccording to claim 1, wherein the processor is further caused tofunction as an administration unit configured to administer whether alicense for a service is present in tenant information including atenant ID, a license corresponding to the tenant ID, and a list of theuser who has the license, wherein the image forming apparatus has thetenant information when the service is enabled to be used depending onthe issued trial license and then adds the user who is enabled to usethe service depending on the issued trial license to the list of user inthe tenant information stored in the administration unit of the server.13. The information processing system according to claim 1, wherein theprocessor causes the user information to be input in the accountcreation screen.
 14. A method for processing information in aninformation processing system including a server including a processorand a memory, and an image forming apparatus including a scanner and anoperation panel, the method comprises: scanning, by the scanner, adocument, displaying, by the operation panel, an application viewscreen, to enable a user to select a service for a trial use, theservice executing scanning of the document using the scanner of theimage forming apparatus, displaying, by the operation panel, an accountcreation screen for creating an account in response to selecting of theservice, and receiving, by the operation panel, an input of userinformation including a user mail address to be sent to the server fromthe user, on the account creation screen; receiving, by the processor,the input user mail address sent in response to the input on the accountcreation screen displayed on the operation panel of the image formingapparatus, returning, by the processor, a return mail to the user mailaddress, the return mail including an access to an account informationinput screen displayed on a user terminal that is different from theimage forming apparatus, and receiving, by the processor, the userinformation input on the account information input screen, so as toautomatically issue a trial license for the service in association withthe input user information, wherein the processor causes the service tobe enabled to be used by the user depending on the issued trial license,the service executing the scanning of the document by the scanner of theimage forming apparatus.